App / Casino
okbajee99 handles your information with a clear, documented process — what we collect, how we use it, and the steps you can take to review or correct your records. Your access to this policy and the rights available to you depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the information needed to operate it — your registration details, device information, and the transaction records tied to your wallet activity, including when you use Nagad or Upay to fund your account. We also collect browsing data such as session logs and cookies to keep the site functioning correctly on your device. We do not sell your personal information to third parties. Data shared with payment processors — including Nagad and Upay — is limited to what those services need to complete a transaction. Third-party game content providers, such as the studios whose titles appear in our lobby, do not receive your personal account details through us. Data we collect is kept only for as long as it is needed for the purpose it was gathered, or as required under applicable law. You can ask us to confirm what data we hold, request corrections to account details, or raise a deletion request through our published support route. All requests are subject to verification, and outcomes may depend on legal obligations in your jurisdiction. Access to this service and these rights may vary based on local law and eligible regions.
This privacy policy applies to your interactions with okbajee99 directly — through our website, your account dashboard, and the support routes we publish. It does not extend to third-party services you may reach from our platform, and rights available to you depend on your local law and eligible region.
Data you submit when opening or managing your account — name, contact details, wallet identifiers — falls inside this policy. We control how that data is stored and who can access it within our systems.
Wallet transactions processed through Nagad or Upay are recorded in your account history. Payment processors handle their own data under their own policies; our policy covers only the record we hold on our side.
Browsing behaviour, session identifiers and cookies collected while you use our site are covered here. You can adjust cookie preferences through your browser settings, though some site functions depend on cookies being active.
Game studios whose content appears in our lobby, external links and any payment service you connect to operate under their own privacy terms. We are not responsible for data handling by those third parties.
You have practical options when it comes to the data we hold about you. Start by logging into your account — your profile section shows the contact details and wallet information we have on record. If something is wrong or out of date, you can submit a correction request directly through account settings or by reaching our support team via the contact route published on this site. For questions about what data we hold beyond what the account dashboard shows, you can raise a formal data inquiry through our support channel. We will confirm receipt and respond in line with the applicable process. Requests that involve deleting account data may be subject to legal retention requirements, and outcomes depend on local law and your eligible region. If you use Nagad or Upay for transactions, your payment history sits inside your account record and is part of what you can ask us to clarify or correct.
Open your account dashboard to see the personal details and wallet information we hold. This is the fastest way to verify what is on file before raising a formal request.
Submit a correction through account settings or contact our support team if a detail is wrong. We will update records following verification of your identity and the change requested.
Use our published support route to ask what data we hold beyond your visible information. We confirm receipt and handle inquiries in line with applicable requirements.
Deletion requests are handled case by case and may be limited by legal retention obligations. Contact support with your account details and we will explain what is possible under local law.
If this policy raises questions you cannot resolve through your account dashboard, our published support routes are the right place to start. Use the contact method that suits you — each connects to the same team handling policy and account inquiries.
Start a chat session from any page on okbajee99. This is the fastest route to ask a policy question or request help with your account data.
Send a detailed inquiry to the support email address published on our contact page. Include your account identifier so we can locate your record and respond accurately.
Our help centre covers common policy questions, account access steps and wallet-related topics including Nagad and Upay transaction queries. Check there first for a faster answer.
We apply documented processes to the data we hold about you — covering how it is stored, who can access it within our team, how long we keep it, and what happens when you ask us to change or remove it. These processes apply consistently across all account types and across wallet activity tied to Nagad and Upay.
Account data, including your registration details and transaction history, is stored with access controls limiting who inside our team can read or modify it. We do not store payment credentials like full wallet PINs on our side.
Cookies used on our site are grouped by function. You can manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect how some site features load on your device.
We keep account and transaction data for as long as your account is active and as required by applicable law after closure. When retention is no longer needed or required, we follow a deletion process on the held records.
When we update this privacy policy, we post the revised version on this page with the date of the change. Continuing to use your account after an update is posted means you have seen the revised terms.
These answers cover what we get asked most about account data, how we use it and how you can act on your rights. If your question is not here, reach out through the support routes listed on this page.
We collect the details you submit during registration — name, contact information and wallet identifiers. Once your account is active, we also log device data, session activity and the transaction records tied to your Nagad or Upay wallet use.
We share data only with services that need it to operate — payment processors like Nagad and Upay receive only what is required to complete a transaction. Game content studios in our lobby do not receive your personal account details through us.
Log in and open your account profile — your registered details and wallet records are visible there. For data we hold beyond the dashboard view, raise a formal data inquiry through our published support route and we will respond to your request.
Yes. Submit a correction through account settings or contact our support team with the specific change. Deletion requests are handled case by case — some data may be retained under legal requirements. Outcomes depend on your jurisdiction and eligible region.
We keep records for as long as required by applicable law after an account is closed. Once that retention period ends, we follow a deletion process for the data held. The exact period may vary depending on local legal obligations in your region.
We use cookies to keep your session active and to understand how the site is used. You can adjust non-essential cookies through your browser settings at any time. Turning off certain cookies may affect how parts of the site function on your device.