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These Terms & Conditions set out how okbajee99 operates your account, what you can do on the platform, and where our obligations and yours begin. Access to any part of the site — games, wallet transactions, support — depends on your acceptance of what is written here, alongside your local law and eligible regions.
By opening or continuing to use an account on this platform, you acknowledge that these Terms & Conditions form a binding arrangement between you and okbajee99. They apply to every action taken through your account: browsing the game catalog, placing activity in the lobby, initiating a wallet transaction through Nagad or Upay, and reaching our support team. Where local law in Bangladesh restricts or conditions any part of what is described here, that local law takes precedence. We do not represent that every service is available in every eligible region — it is your responsibility to confirm that your use complies with the rules in your location. We may update these terms when our services or applicable requirements change. When we do, the revised version is published on this page and takes effect from the date shown. Continuing to use the platform after an update is published means you accept the new version. If any individual clause is found to be unenforceable under applicable law, the remainder of these terms continues to apply without the affected clause. All disputes arising from your account use are subject to the dispute process described in our support contact section. We recommend reading these terms in full before you activate or fund your account.
Transactions processed through Nagad on your account are subject to these terms and to Nagad's own service conditions. okbajee99 is not liable for delays or errors that originate on the Nagad side of a transfer.
Upay is a verified payment channel on this platform. Use of Upay to fund or withdraw from your account wallet is governed by the terms here and by Upay's published conditions for its users in Bangladesh.
Where bKash appears as a context for account wallet activity, the same principle applies: the transaction is governed both by these terms and by bKash's own user agreement. Always check both before completing a transfer.
These Terms & Conditions apply specifically to the services we operate directly — the game catalog, account wallet functions, and the support routes we publish. They do not extend to third-party sites you may reach through any external link, nor to the internal rules of payment providers like Nagad or Upay. Understanding scope helps you know exactly where these terms protect you and where a separate agreement from a third party applies. Eligibility to use any covered service depends on your local law and the region from which you are accessing the platform.
These terms govern how you open, maintain and close your account on okbajee99. Login credentials, account verification steps and session activity all fall within this scope. You are responsible for keeping your login details secure.
Any transfer in or out of your account wallet — using Nagad, Upay or other verified channels — is covered here. The terms describe what we can and cannot do if a transaction is disputed, delayed or flagged.
All game content available through the lobby — including titles from PG Soft, PlayStar, Joker, Bigtime Gaming and Spadegaming — falls within scope. We do not make game-to-studio attributions beyond what is verifiable in the lobby.
Services operated by payment providers, game studios or any external link destination are explicitly outside the scope of these terms. You should review each third party's own published agreement before using their service.
These Terms & Conditions are not a one-way document. You have concrete actions available at any point during your relationship with this platform. You can review your transaction history directly inside your signed-in account area — every wallet movement linked to Nagad or Upay is logged there. If any account detail is incorrect — name, contact information or linked wallet — you can request a correction by contacting support through the routes published on the site. You also have the right to raise a formal question about how your account or data is handled; our team will acknowledge the question and work through it with you. If you decide you no longer wish to use the platform, you may request account closure by contacting support and following the steps they confirm. None of these actions require you to navigate away from a published route — everything starts either inside your account dashboard or through our contact channels. We aim to process correction and closure requests within the timeframe shown in the support response we send you.
Sign into your account and open the transaction history section to see every wallet entry. The log covers Nagad and Upay movements and is available without contacting support.
If a name, contact number or linked wallet reference is wrong, raise a correction request through the live chat or email route shown on the site. We confirm the update once it is applied.
You can submit a question about any clause in these terms. Use the contact routes in the support section of this page. We respond through the same channel you used to reach us.
Contact our support team, state that you want to close your account, and follow the confirmation steps they send. Any remaining wallet balance is handled according to the process described in that response.
If you have a question about any part of these Terms & Conditions — scope, your rights, a specific clause or how a transaction is handled — you can reach us through the channels listed below. Use the route that suits your situation. Policy and account questions submitted through email receive a written response you can refer back to; live chat is faster for straightforward clarifications. All routes are published on the site and accessible from your account area.
Open the chat widget from any page on the site. Describe your terms question and our team will work through it with you directly. Suitable for quick clause clarifications or account access queries.
Send your question to the email address published in the site's contact section. Email is the recommended route for formal policy questions, correction requests or account closure — you receive a written record of the response.
The Help Centre linked from your signed-in dashboard contains published answers to common terms questions. Check there first; if your question is not covered, escalate to live chat or email.
Operating a platform for Bangladesh means handling account data carefully and being clear about what we store, why we store it, and how you can ask us to change it. These terms work alongside our Privacy Policy — together they describe the full picture of how your information is used. We keep transaction records linked to your account wallet, including Nagad and Upay activity, for as long as your account is active and for a period afterward as required by applicable rules. Cookies are used to keep your session active and to remember your lobby preferences; you can manage cookie settings through your browser. Account security is your joint responsibility with us — we maintain our platform-side protections, and you keep your login credentials private. If you believe your account has been accessed without your permission, contact support immediately through live chat or email so we can act.
We retain account and transaction records — including Nagad and Upay wallet history — for as long as your account is open and for a defined period after closure, in line with applicable requirements. You can request a summary of your records through support.
Cookies on this platform serve session continuity and lobby preference memory. No third-party advertising cookies are set without disclosure. You can adjust cookie permissions through your browser settings at any time.
We apply platform-level protections on our side. Your obligation under these terms is to keep your login credentials private and to notify us promptly if you suspect unauthorised access. Do not share your password with anyone.
To request a change to stored account details or to ask how specific data is handled, contact us via the email route published on the site. We confirm what action we have taken and when it takes effect.
These are the questions we hear most often about the Terms & Conditions on this platform. If your question is not covered here, use live chat or email to reach our team directly.
Yes. Using any part of the platform — including browsing the lobby, making a wallet transaction via Nagad or Upay, or contacting support — means you have accepted these terms. If you do not agree, you should not proceed with account use.
We publish the updated version on this page with a revision date. Continuing to use your account after that date means you accept the new terms. We recommend checking this page periodically so you are aware of the current version.
Yes. The Terms & Conditions cover account use, transactions and content access. The Privacy Policy covers how we collect, store and process your personal data. Both apply to your account; read them together for the full picture of your rights and our obligations.
Access depends entirely on your local law and eligible region. We do not confirm eligibility on behalf of any user. It is your responsibility to check whether using this platform is permitted where you are located before opening or funding an account.
Open your signed-in account area, locate the transaction in your history, and then contact support via live chat or email with the transaction reference. We work through disputes according to the process described in the response we send you.
Reach our support team via live chat or the published email address and state that you want to close your account. They will confirm the steps and explain how any remaining wallet balance — including amounts held in Nagad or Upay — is handled during closure.